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The administrator role

Administrators create and maintain course sessions, review overall analytics, and export data when needed.

Info

This guide covers normal operation only. It contains no system settings, authorization settings, or learner data.

Reaching the Admin app

The Admin app requires authorized sign-in, and only accounts designated as administrators can use it. Without permission the page tells you to contact the platform owner.

Creating a session

A session represents one actual delivery of a course. When you create one you provide:

  • Session code: shared with learners to enter tests and forms (it cannot duplicate an existing code)
  • Session name and session date
  • Course version
  • Status

Updating a session

  1. Draft
    Not yet open to learners
  2. Open
    Learners can take tests and submit forms
  3. Closed
    No more submissions, but data can still be viewed
  4. Archived
    Kept as a record after the course ends

You can change a session’s status directly in the session list.

Analytics

The Admin app provides a site-wide overview (number of sessions and participants), and you can pick a single session to see aggregated test and Use Case results.

Exporting data

You can export quiz results, Use Cases, and Exit Tickets as separate CSV files, which open in Excel or Google Sheets.

  • Quiz results CSV
  • Use Case CSV
  • Exit Ticket CSV

Handling exports safely

Warning

Exports contain content submitted by learners — treat them as sensitive data.
  • Store them only in managed locations; do not email them to personal accounts or put them in public cloud folders
  • Share only with people who need them, and delete local copies when finished
  • Before opening in a spreadsheet, make sure the file is one you just downloaded from the Admin app

General troubleshooting

  1. Creating a session says the code is a duplicate
    Choose a different code.
  2. A learner cannot start a test
    Check that the session status is “Open” and that the learner entered the right code.
  3. I do not have admin access
    Contact the platform owner to confirm your account has been authorized.

What next?