AI 101FoundationL1 Certificate
Claude AI Workforce Fundamentals
From generative to agentic AI: learn to judge tasks, write clear work instructions, review AI output, and produce your own Use Case.
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AI 101 · Module 1: Claude Fundamentals & AI Work Modes
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Curriculum
- Module 1Claude Fundamentals & AI Work ModesFrom generative to agentic AI, build the right mental model for AI work. You'll start judging which tasks suit delegating to AI, which need a human and AI working together, and which decisions must stay with a human.
- Module 2Claude Basics & Applied PracticeFrom prompting and document analysis to Cowork and Code, practice giving context, setting requirements, and reviewing output, then apply the method to your own work.
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Practice and assessment
- Chat PracticeOrganize a meeting note step by step with Chat, practicing gaps and inference vs. fact.Not done yet
- Prompt PracticeRewrite a vague instruction using the Task / Context / Reference / Format structure.Not done yet
- Cowork PracticeDelegate a fuller task to AI and separate Fact / Analysis / Unknown.Not done yet
- Code PracticePractice structured data analysis, strictly separating correlation from causation.Not done yet
- AI 101 Pre-test and Post-testPre- and post-tests check how your judgment changes on task judgment, instruction design, context source awareness, output verification, Human-AI-Human, and responsible use; the post-test pass threshold is 80%.Not done yet
About this course
Outcomes
- Judge whether a task suits Chat, Cowork, Code, or should stay with a human
- Use the T-C-R-F framework to spell out the task, context, constraints, and output format
- Systematically check AI output for facts, sources, omissions, and unsupported inference before it ships
- Bring the Human-AI-Human way of working back to your own daily work
- Complete a Use Case practice exercise as a starting point for your own reflection and department adoption discussions
Prerequisites
- No programming background required
- A computer with a browser and access to Claude
Who it is for
- Staff and faculty who want to use AI in everyday administrative and project work
- Coordinators and managers who need to drive AI adoption in their department
- AI beginners with no programming background
Certificate
Earns a course completion certificate (L1).
Requirements to earn it
- Complete all 2 course modules
- Complete all 2 core practice tasks
- Pass the post-test assessment at 80% or higher
Course feedback
It takes 2 to 3 minutes and is used to improve the course.