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Administrative & Knowledge Work
Focused on documents, context management, and workflow improvement: start from Claude fundamentals, learn to give AI the right context, then design repeatable work into a verifiable workflow.
3 courses · Estimated effort: 15 hours
Who this is for
- Knowledge workers who handle heavy document, reporting, and cross-department communication loads
- Coordinators who want AI to take over repetitive workflow steps
Outcomes
- Process long documents and multi-document sets with a six-step analysis method
- Design clear, reusable context for AI tasks
- Break a repetitive task into an executable, verifiable workflow
Competencies developed
- AI Literacy
- Prompt & Context Design
- Verification & Evidence
- Responsible AI & Data Safety
- AI Application & Use-Case Design
- AI Task Judgment
- Instruction Design
- Context & Source Awareness
- Output Verification
- Human-AI-Human Workflow
- Responsible Use
- Prompt vs. Context Diagnosis
- Context Taxonomy
- Context Quality Assessment (RAFS)
- Context Strategy Selection
- Context Failure Diagnosis
- Context Canvas Design
- Workflow Design
- Agentic AI
- Prompt, Workflow & Agent Diagnosis
- Task Decomposition & Execution Steps
- Workflow Pattern Selection
- Decision Spectrum Classification
- Basic Agent Loop
- Verification Method Selection
- Human-in-the-Loop Design
- Agentic AI Workflow Canvas Design
Required before starting
None
Recommended before starting
- AI 103 · Agentic AI Memory, Knowledge & Skills
Course sequence
- 1.AI 101 Claude AI Workforce Fundamentals
- 2.AI 102 Context Engineering: What Should AI Know?
- 3.AI 104 Agentic AI Workflow & Execution Design
Next step
AI 101 · Claude AI Workforce Fundamentals