Browse all help
Filter by role and content type to find the article you need.
Filter and article list
28 articles
- Quick StartThe essential first steps with NTPU AI Learn for your role, in a few minutes.Quick start · Everyone · About 2 min
- Start a courseFind the right course or Learning Path and open the first lesson.How-to · Learners · About 1 min
- Understand and sync your progressWhere progress is stored, which activities count, and how to sync it with your codes so it isn’t lost.How-to · Learners · About 1 min
- Enter a session codeUse the session code from your instructor and a learner code you choose to take assessments, submit forms and sync progress.How-to · Learners · About 1 min
- Take an assessment (pre-test and post-test)Start a pre-test or post-test, answer the questions and see your server-scored result.How-to · Learners · About 1 min
- Complete practicePreview and download practice files, work through the practice tasks and record them as done.How-to · Learners · About 1 min
- Submit a Use Case or CanvasTurn what you learned into a Use Case or Canvas for your own work, complete the Exit Ticket, and follow its status.How-to · Learners · About 1 min
- Account and sign-inWhen you need to sign in, how to sign in, and what the Account page lets you do.How-to · Learners · About 1 min
- Leave course feedbackWhere to leave course feedback after a course, what you need, how long you can change it, and who can see it.How-to · Learners · About 4 min
- Certification and your Skills PassportCertificate levels and how they are issued, how to view and download certificates from your Skills Passport, the name and learning hours on a certificate, and how anyone can verify a certificate you share.How-to · Learners · About 9 min
- Instructor quick startBefore your first class: from signing in to the Teacher app to confirming Presenter View works.How-to · Instructors · About 1 min
- Select and confirm a sessionLoad the right session in the Teacher app and make sure learners can enter with the session code.How-to · Instructors · About 1 min
- Use Presenter ViewPresent module content as slides while reading instructor-only speaker notes beside them.How-to · Instructors · About 1 min
- View assessment resultsSee a session’s aggregate pre/post results, learning gain and competency summary in the Teacher app.How-to · Instructors · About 1 min
- Course feedback and the closing slideSend learners to the feedback form from the last slide, and read the feedback statistics for your sessions.How-to · Instructors · About 3 min
- Review Use Case aggregatesUnderstand the aggregate picture of the Use Cases, Canvases and Exit Tickets submitted in a session.How-to · Instructors · About 1 min
- Instructor troubleshootingCommon problems with the Teacher app, Presenter View and learner assessments, and how to resolve them.Troubleshooting · Instructors · About 1 min
- Admin quick startYour first round: sign in to the Admin app, create a session, validate learner entry, then review analytics and exports.How-to · Admins · About 1 min
- Create and manage sessionsCreate a course session, set its session code and change its status through the course.How-to · Admins · About 2 min
- View analyticsRead learning, application and product analytics, including anonymous UI events and Help Center feedback.How-to · Admins · About 1 min
- Export dataExport quiz results, Use Cases and Exit Tickets as CSV, and handle the exported files safely.How-to · Admins · About 1 min
- Access and rolesThe roles the platform has, and how to grant or revoke staff roles and manage account status.How-to · Admins · About 2 min
- Manage course feedbackSee feedback results, moderate comments, grant the HR viewer role, and track form performance and retention.How-to · Admins · About 4 min
- Admin troubleshootingCommon problems with sessions, permissions, certificate issuance and exports, and how to resolve them.Troubleshooting · Admins · About 2 min
- TroubleshootingChecks and fixes for common problems: a missing course, a rejected session code, an assessment that won’t start, missing progress, language and access issues, and downloads.Troubleshooting · Everyone · About 4 min
- ReferenceQuick facts about platform terms, the URL structure, course codes and keyboard use.Reference · Everyone · About 1 min
- Course CatalogAll 28 courses’ codes, names, durations, module structure, and certificate requirements in one place, linked to every course and module page.Reference · Everyone · About 10 min
- GlossaryShort definitions of terms used across the platform.Reference · Everyone · About 2 min