Account and sign-in

Before you start

Learning, practice, assessment and form submissions do not need an account; they use session and learner codes. Signing in is needed for the Skills Passport and for the instructor or admin areas.

Steps

1. 1Sign in
   Select "Sign in" in the header and continue with Google; email and password is also available where enabled
2. 2View and edit your profile
   Profile shows your verified email and lets you edit your display name and a separate Certificate name, which is the name printed on your certificates (leave it blank to use your display name)
3. 3Manage security
   Account & Security lets you change or add a password, see the course sessions you joined, and sign out
4. 4See your roles
   Roles & Permissions lists the roles you hold; only an admin can change them

• Sign in
• Account

Expected result

You are signed in and can use the features that match your roles. Joining a course session with a code only enrolls you; it never grants instructor or admin access. A certificate keeps the name it was issued with, so changing your Certificate name later never alters a certificate already issued.

Common problems

1. 1I forgot my password
   Use "Forgot password" on the sign-in page.
2. 2I’m signed in but still can’t see the instructor or admin area
   Your account has not been granted that role yet; contact an admin.

• Roles and permissions